Information We Collect
• Photos, Videos, and Documents: To facilitate defect reporting and work order management,
we collect photos, videos, and documents directly uploaded by you.
• Device ID: We collect your device ID to deliver targeted push notifications related to your
work orders.
• Ad ID: We collect your ad ID to analyse user behaviour and improve our app’s functionality
and marketing efforts.
• Device Information: IP address, Device type and model, Operating system
• Usage Data: How you interact with the app, Features accessed, Time spent on different
sections
Provide Work Order Management: We use photos, videos, and documents, alongside relevant
device information, to ensure an efficient work order management system.
Push Notifications: Your device ID is used to send pertinent notifications regarding work orders.
Analytics: We analyse your ad ID and usage data to gain insights into user behaviour, allowing us to
improve the app’s features and overall experience.
Service Improvement: We use various data points to optimize our services, user experience, and
marketing efforts.
Security and Legal Obligations: We may use your information to protect our rights, prevent
fraudulent activities, and comply with legal requirements
How We Share Your Information:
Firebase FCM (Service Provider): We utilize Firebase FCM to send push notifications. Your device ID
may be shared with Firebase to facilitate this service.
Google Analytics (Service Provider): We use Google Analytics to analyse app usage. Your ad ID and
limited device information may be shared with Google Analytics.
Data Security
We implement reasonable security measures to safeguard your data. However, no system is
completely secure, and we cannot guarantee absolute data protection.
We securely stored the data with standard safety measurements.
Your Choices
Notifications: You may manage or disable push notifications within your device settings.
Analytics: Depending on your device and settings, you may be able to opt out of certain analytics
tracking.
Access and Correction: You may have the right to request access to or correct your personal
information (where applicable).
Children’s Privacy
Our app is intended for a professional audience and is not designed for children 13. We do not
knowingly collect personal information from individuals under this age.
Changes to This Policy
We reserve the right to modify this, Policy. We will notify you of significant changes by posting a
notice on our app or by sending you an email (if you have provided your email address).
Contact Us
If you have any questions about this Policy, please contact us at [email protected] (see
footer section for contact information)